Web services issue

Hello David,

I just ran a Muscle alignment with no error.

Can you give any more details (version of Jalview, any error message in the Java console)?

Thanks,

Mungo

···

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Mungo Carstairs
Jalview Computational Scientist

The Barton Group
Division of Computational Biology

School of Life Sciences

University of Dundee, Dundee, Scotland, UK

www.jalview.org

www.compbio.dundee.ac.uk
g.m.carstairs@dundee.ac.uk

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From: David Martin (Staff)
Sent: 04 July 2019 10:41:39
To: jalview-discuss@jalview.org; James Procter (Staff); Mungo Carstairs (Staff)
Subject: Web services issue

I’m trying to align some DNA sequences but the web services gives an error. Both Muscle and Clustal.

File attached.

Is there a server error?

…d

Dr David Martin
Senior Lecturer in Bioinformatics
College of Life Sciences
University of Dundee

The University of Dundee is a registered Scottish Charity, No: SC015096

Hi all.

We think there are intermittent issues with our cluster in Dundee - if you do find the webservice job ‘Fails’ then wait a few minutes and try and submit again. We’ll post again when we’ve solved the problem!

Jim.

Hello David,

I just ran a Muscle alignment with no error.

Can you give any more details (version of Jalview, any error message in the Java console)?

Thanks,

Mungo

Email signature

University of Dundee shield logo

Mungo Carstairs
Jalview Computational Scientist

The Barton Group
Division of Computational Biology

School of Life Sciences

University of Dundee, Dundee, Scotland, UK

www.jalview.org

www.compbio.dundee.ac.uk
g.m.carstairs@dundee.ac.uk

University of
                          Dundee FacebookUniversity of
                          Dundee TwitterUniversity of
                          Dundee LinkedInUniversity of
                          Dundee YouTubeUniversity of
                          Dundee InstagramUniversity of
                          Dundee Snapchat
We’re Scottish University of the Year again!
The Times / Sunday Times Good University Guide 2016 and 2017


From: David Martin (Staff)
Sent: 04 July 2019 10:41:39
To: jalview-discuss@jalview.org; James Procter (Staff); Mungo Carstairs (Staff)
Subject: Web services issue

I’m trying to align some DNA sequences but the web services gives an error. Both Muscle and Clustal.

File attached.

Is there a server error?

…d

Dr David Martin
Senior Lecturer in Bioinformatics
College of Life Sciences
University of Dundee

The University of Dundee is a registered Scottish Charity, No: SC015096

···

On 04/07/2019 10:55, Mungo Carstairs (Staff) wrote:

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Dr JB Procter, Jalview Coordinator, The Barton Group
Division of Computational Biology, School of Life Sciences
University of Dundee, Dundee DD1 5EH, UK.
+44 1382 388734 | [www.jalview.org](http://www.jalview.org) | [www.compbio.dundee.ac.uk](http://www.compbio.dundee.ac.uk)