Sever Error! MUSCLE Web service in Jalview

Jalview Discussion
1

Dear Jalview community,

I got this problem when I tried to align my sequences with MUSCLE in Jalview 2.11.1.4 using Web service → Alignment → MUSCLE with defaults. Then, the Sever Error occurred as shown in the screenshot below.
This problem has been persisting for at least 2 days.
็What should I do? Please advise.

image.png

Thank you,
Gyppy

2

Dear Gyppy

Thanks so much for letting us know! It turned out the JABAWS server needed a restart - we’ll do our best to make sure this doesn’t happen again, but don’t hesitate to let us know over twitter or here if you have any more problems !

Jim

image.png

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From: jalview-discuss-bounces@jalview.org jalview-discuss-bounces@jalview.org on behalf of PIYAPAT SITTHISAK sitthisak.gypso@gmail.com
Sent: 30 May 2021 10:19
To: jalview-discuss@jalview.org jalview-discuss@jalview.org
Subject: [Jalview-discuss] Sever Error! MUSCLE Web service in Jalview

Dear Jalview community,

I got this problem when I tried to align my sequences with MUSCLE in Jalview 2.11.1.4 using Web service → Alignment → MUSCLE with defaults. Then, the Sever Error occurred as shown in the screenshot below.
This problem has been persisting for at least 2 days.
็What should I do? Please advise.

image.png

Thank you,
Gyppy

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