Secondary structure prediction

Hi,

I always get this message whenever I try to predict sec. structure of the sequences in MSA,

Failed to submit the prediction. (Just close the window)
It is most likely that there is a problem with the server.

Should I just wait ? Thanks.

Hi Muhammad

I apologise for the slow reply to your email, our spam filters had classified it as spam and we only saw it this morning.

I checked secondary structure prediction this morning and the server seems to be fine, so it may be that there is an issue with the sequences you are submitting. I’m not aware of any problems last week either.

Could you let me know if you are still having problems, and if so:

  • how many sequences are you submitting and how long are they approximately?
  • are they definitely protein sequences?
  • are there any characters in the sequences which are not in the standard 20 character amino acid alphabet?

Thanks

Kira

···

From: jalview-discuss-bounces@jalview.org on behalf of Muhammad Zayed mhdatefzayed@yahoo.com
Reply-To: Muhammad Zayed mhdatefzayed@yahoo.com
Date: Tuesday, 1 August 2017 at 16:26
To:jalview-discuss@jalview.orgjalview-discuss@jalview.org
Subject: [Jalview-discuss] Secondary structure prediction

Hi,

I always get this message whenever I try to predict sec. structure of the sequences in MSA,

Failed to submit the prediction. (Just close the window)
It is most likely that there is a problem with the server.

Should I just wait ? Thanks.