Hi there,
Hope you’re well. I’m having some problems opening Jalview on my Mac computer (OS X 10.10) – I downloaded everything successfully but when I double click the program to open it, the application will pop up in my Dock then disappear again and consequently, nothing will open. I read the troubleshooting advice on your website and found your contact email there.
I also tried following some of your advice, for example opening the package contents in the install-Jalview package that brings up a terminal window with some commands. Here’s what the commands say:
Last login: Tue Jun 21 10:37:22 on console
web023082:~ denakia$ /Applications/Jalview/Jalview.app/Contents/MacOS/Jalview ; exit;
unzip: cannot find or open /Applications/Jalview/jre, /Applications/Jalview/jre.zip or /Applications/Jalview/jre.ZIP.
chmod: /var/folders/71/ppx4p0cn3ls6gc4yvzsjm9sr0000gn/T//IA-981900304/IA-981900304/jre/bin/: No such file or directory
chmod: /var/folders/71/ppx4p0cn3ls6gc4yvzsjm9sr0000gn/T//IA-981900304/IA-981900304/jre/lib/: No such file or directory
sh: /var/folders/71/ppx4p0cn3ls6gc4yvzsjm9sr0000gn/T//IA-981900304/IA-981900304/jre/bin/java: No such file or directory
logout
[Process completed]
If you could help me out, I’d really appreciate it!
Best Regards,
Dena