Error loading file message

Dear Jalview administrator,

I have two files that I was able to open three months ago but can not longer open. I am using the same jalview version as I did when I created the documents. When I try to open them, I get the message “error loading file” and cannot open it. Is there a way to open these files?

Thanks!

Adeba Mohammad, MS, OMS-I

Western University of Health Sciences

College of Osteopathic Medicine of the Pacific

Phone: 909-549-0786

Email: amohammad@westernu.edu

Hello Adeba,

Are these files sequence data, Jalview project files, or other?

Can you open the Java console from Jalview (Tools | Open Java Console) and report the information displayed there please, including Jalview and Java version, operating system, and any error message.

If you want to send me a problem file I could take a look for possible problems.

Thanks,

The University of Dundee is a registered Scottish Charity, No: SC015096

···

Mungo Carstairs
Jalview Computational Scientist
The Barton Group
Division of Computational Biology
School of Life Sciences
University of Dundee, Dundee, Scotland, UK.
www.jalview.org
www.compbio.dundee.ac.uk


From: jalview-discuss-bounces@jalview.org jalview-discuss-bounces@jalview.org on behalf of Adeba Mohammad amohammad@westernu.edu
Sent: 05 January 2016 18:42
To: jalview-discuss@jalview.org
Subject: [Jalview-discuss] Error loading file message

Dear Jalview administrator,

I have two files that I was able to open three months ago but can not longer open. I am using the same jalview version as I did when I created the documents. When I try to open them, I get the message “error loading file” and cannot open it. Is there a way to open these files?

Thanks!

Adeba Mohammad, MS, OMS-I

Western University of Health Sciences

College of Osteopathic Medicine of the Pacific

Phone: 909-549-0786

Email: amohammad@westernu.edu

Hello Adeba,

Thanks for passing me the Jalview project (.jvp) files you are having trouble with.

These do not appear to be valid project files - they are too small, and not in zip file format.

Inspecting the binary content (with Unix command "xxd -b ") and comparing with a valid project file suggests that they have been truncated.

Have they perhaps been incompletely transferred from (or to?) some backup location?

Are you able to recopy these files, or do you have any other copies of them?

Thanks and regards,

Mungo

The University of Dundee is a registered Scottish Charity, No: SC015096

···

Mungo Carstairs
Jalview Computational Scientist
The Barton Group
Division of Computational Biology
School of Life Sciences
University of Dundee, Dundee, Scotland, UK.
www.jalview.org
www.compbio.dundee.ac.uk


From: jalview-discuss-bounces@jalview.org jalview-discuss-bounces@jalview.org on behalf of Adeba Mohammad amohammad@westernu.edu
Sent: 05 January 2016 18:42
To: jalview-discuss@jalview.org
Subject: [Jalview-discuss] Error loading file message

Dear Jalview administrator,

I have two files that I was able to open three months ago but can not longer open. I am using the same jalview version as I did when I created the documents. When I try to open them, I get the message “error loading file” and cannot open it. Is there a way to open these files?

Thanks!

Adeba Mohammad, MS, OMS-I

Western University of Health Sciences

College of Osteopathic Medicine of the Pacific

Phone: 909-549-0786

Email: amohammad@westernu.edu

Hi Adeba,

I’m not aware of anything from the Jalview side that would cause ‘save project’ to fail.

If you can find anything that does so reproducibly I would be very interested!

My best suggestion if you want to be sure, is to do this every time:

  • ​save the project

  • close all windows in Jalview

  • reload the project you just saved to check it is ok

After that it is just a matter of keeping the files safe!

The University of Dundee is a registered Scottish Charity, No: SC015096

···

Best regards,

Mungo

Mungo Carstairs
Jalview Computational Scientist
The Barton Group
Division of Computational Biology
School of Life Sciences
University of Dundee, Dundee, Scotland, UK.
www.jalview.org
www.compbio.dundee.ac.uk


From: Adeba Mohammad amohammad@westernu.edu
Sent: 07 January 2016 13:30
To: Mungo Carstairs (Staff)
Subject: Re: [Jalview-discuss] Error loading file message

Hello Mungo,

Thank you for pointing this out. I do notice they are 63 byte on my end as well. I did these projects at the same time I did other projects and the others are okay. Unfortunately these are the only copies I have. Is there something I could do to prevent this from happening again. I may inadvertently be doing something to the file while saving it. This is not the first time it has happened to me but generally I have backup files and it is okay. This time I didn’t double save these projects.

Best,

Adeba Mohammad, MS, OMS-I

Western University of Health Sciences

College of Osteopathic Medicine of the Pacific

Phone: 909-549-0786

Email: amohammad@westernu.edu

From: “Mungo Carstairs (Staff)” <g.m.carstairs@dundee.ac.uk>
Date: Thursday, January 7, 2016 at 1:20 AM
To: Adeba <amohammad@westernu.edu>, “jalview-discuss@jalview.org” <jalview-discuss@jalview.org>
Subject: Re: [Jalview-discuss] Error loading file message

Hello Adeba,

Thanks for passing me the Jalview project (.jvp) files you are having trouble with.

These do not appear to be valid project files - they are too small, and not in zip file format.

Inspecting the binary content (with Unix command "xxd -b ") and comparing with a valid project file suggests that they have been truncated.

Have they perhaps been incompletely transferred from (or to?) some backup location?

Are you able to recopy these files, or do you have any other copies of them?

Thanks and regards,

Mungo

The University of Dundee is a registered Scottish Charity, No: SC015096

Mungo Carstairs
Jalview Computational Scientist
The Barton Group
Division of Computational Biology
School of Life Sciences
University of Dundee, Dundee, Scotland, UK.
www.jalview.org
www.compbio.dundee.ac.uk


From: jalview-discuss-bounces@jalview.org <jalview-discuss-bounces@jalview.org> on behalf of Adeba Mohammad <amohammad@westernu.edu>
Sent: 05 January 2016 18:42
To: jalview-discuss@jalview.org
Subject: [Jalview-discuss] Error loading file message

Dear Jalview administrator,

I have two files that I was able to open three months ago but can not longer open. I am using the same jalview version as I did when I created the documents. When I try to open them, I get the message “error loading file” and cannot open it. Is there a way to open these files?

Thanks!

Adeba Mohammad, MS, OMS-I

Western University of Health Sciences

College of Osteopathic Medicine of the Pacific

Phone: 909-549-0786

Email: amohammad@westernu.edu