[Ensembl #489686] Broken stockholm file generated by ensembl - www.ensembl.org

Jalview Developers
1

FYI…

Ofoegbu Tochukwu Charles
Jalview Visual Analytics Developer/Scientist
The Barton Group
Division of Computational Biology
School of Life Sciences
University of Dundee, Dundee, Scotland, UK.
Skype: cofoegbu
www.jalview.org
www.compbio.dundee.ac.uk​

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Begin forwarded message:

From: Denise Carvalho-Silva via RT <helpdesk@ensembl.org>

Subject: Re: [Ensembl #489686] Broken stockholm file generated by ensembl - www.ensembl.org

Date: 12 October 2015 03:15:41 pm BST

To: <tcnofoegbu@dundee.ac.uk>

Reply-To: <helpdesk@ensembl.org>

Hi Charles,

I’m so sorry to say that I misunderstood my colleagues.
It turned out this has to do with BioPerl, not with our web export page.

So you are right: it has not been fixed.

Apologises for the confusion.

Kind regards,
Denise

On 12 Oct 2015, at 15:01, Charles Ofoegbu via RT <helpdesk@ensembl.org> wrote:

Hi Denise,

The fix doesn’t seem to have reflected online. I assume it is not yet published?

Thanks and regards,
Charles

Ofoegbu Tochukwu Charles
Jalview Visual Analytics Developer/Scientist
The Barton Group
Division of Computational Biology
School of Life Sciences
University of Dundee, Dundee, Scotland, UK.
Skype: cofoegbu
www.jalview.org<http://www.jalview.org/>
www.compbio.dundee.ac.uk<http://www.compbio.dundee.ac.uk/>​

On 12 Oct 2015, at 12:42 pm, Denise Carvalho-Silva via RT <helpdesk@ensembl.org<mailto:helpdesk@ensembl.org>> wrote:

Hi Charles,

This should be fixed now.

Sorry for any inconvenience caused.

Kind regards,
Denise

Ensembl Outreach
ensembl.info
twitter.com/ensembl<http://twitter.com/ensembl>

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Ticket Details <URL: https://rt.sanger.ac.uk/SelfService/Display.html?id=489686 >

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The Wellcome Trust Sanger Institute is operated by Genome Research
Limited, a charity registered in England with number 1021457 and a
company registered in England with number 2742969, whose registered
office is 215 Euston Road, London, NW1 2BE.

The University of Dundee is a registered Scottish Charity, No: SC015096

–
Ticket Details <URL: https://rt.sanger.ac.uk/SelfService/Display.html?id=489686 >

–
The Wellcome Trust Sanger Institute is operated by Genome Research
Limited, a charity registered in England with number 1021457 and a
company registered in England with number 2742969, whose registered
office is 215 Euston Road, London, NW1 2BE.

–
Ticket Details <URL: https://rt.sanger.ac.uk/SelfService/Display.html?id=489686 >

–
The Wellcome Trust Sanger Institute is operated by Genome Research
Limited, a charity registered in England with number 1021457 and a
company registered in England with number 2742969, whose registered
office is 215 Euston Road, London, NW1 2BE.

The University of Dundee is a registered Scottish Charity, No: SC015096